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10 Best Cloud Phone Systems for Remote Teams

Dr. Harun Ar Rashid, MD - Arthritis, Bones, Joints Pain, Trauma, and Internal Medicine Specialist Dr. Harun Ar Rashid, MD - Arthritis, Bones, Joints Pain, Trauma, and Internal Medicine Specialist
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In today’s digital age, remote work has become a standard practice for many businesses. One crucial aspect of remote work is effective communication. Cloud phone systems offer a solution that allows remote teams to stay connected seamlessly. In this article, we’ll explore the top 10 cloud phone systems designed to meet the needs of remote teams. We’ll break down their features and provide step-by-step guides to help you make an informed choice for your remote communication needs.

10 Best Cloud Phone Systems for Remote Teams: Features and Step-by-Step Guides

**1. RingCentral:

RingCentral is a popular cloud phone system known for its versatility and user-friendly interface. It offers features like video conferencing, messaging, and integrations with other tools like Slack and Microsoft Teams.

Features:

  • Virtual Phone Numbers: RingCentral provides virtual phone numbers that allow remote teams to make and receive calls using their business number, no matter where they are.
  • Video Conferencing: Host video meetings with HD quality and screen sharing.
  • Team Messaging: Send messages, share files, and collaborate in real-time.
  • Integration: Seamlessly integrate with other business tools.

Step-by-Step Guide:

  • Sign up for RingCentral.
  • Choose your virtual phone numbers.
  • Install the RingCentral app on your devices.
  • Start making calls and hosting video meetings.

**2. Zoom Phone:

Zoom Phone is an extension of the popular Zoom video conferencing platform, offering a complete cloud phone solution.

Features:

  • Unified Communication: Combine voice, video, and messaging in one platform.
  • Call Routing: Efficiently route calls to the right team members.
  • Auto-Attendant: Set up automated greetings and call routing options.
  • Call Recording: Record important calls for reference.

Step-by-Step Guide:

  • Sign up for Zoom Phone.
  • Set up your call routing preferences.
  • Customize your auto-attendant.
  • Start making and receiving calls through Zoom Phone.

**3. 8×8:

8×8 is a cloud communications platform offering a range of services, including voice, video, and chat.

Features:

  • VoIP Calling: Make calls over the internet.
  • Team Messaging: Collaborate with team members through chat.
  • Analytics: Get insights into call performance.
  • Global Reach: Connect with team members worldwide.

Step-by-Step Guide:

  • Sign up for 8×8.
  • Set up your VoIP calling preferences.
  • Invite team members to join.
  • Start calling and messaging.

**4. Grasshopper:

Grasshopper is a cloud phone system designed for small businesses and entrepreneurs.

Features:

  • Virtual Phone System: Get a professional phone number.
  • Call Forwarding: Route calls to your mobile or home phone.
  • Voicemail Transcription: Receive transcriptions of voicemail messages.
  • Mobile App: Manage your calls on the go.

Step-by-Step Guide:

  • Sign up for Grasshopper.
  • Choose your virtual phone number.
  • Set up call forwarding options.
  • Download the mobile app and start receiving calls.

**5. Vonage Business:

Vonage Business offers cloud-based communication solutions for businesses of all sizes.

Features:

  • Business Phone System: Access a complete phone system.
  • Conference Calling: Host virtual meetings.
  • Call Forwarding: Forward calls to any device.
  • API Integrations: Connect with other business tools.

Step-by-Step Guide:

  • Sign up for Vonage Business.
  • Set up your business phone system.
  • Host conference calls.
  • Configure call forwarding and integrations.

**6. Nextiva:

Nextiva is a cloud-based phone system known for its scalability and customer service.

Features:

  • Voice and Video Calling: Make calls and host video meetings.
  • Auto Attendant: Set up professional greetings.
  • Mobile App: Stay connected on the go.
  • Analytics: Get insights into call performance.

Step-by-Step Guide:

  • Sign up for Nextiva.
  • Set up your voice and video calling preferences.
  • Customize your auto attendant.
  • Download the mobile app and start using analytics.

**7. Dialpad:

Dialpad offers a cloud-based phone system with a focus on AI-powered features.

Features:

  • AI Transcription: Transcribe and analyze calls.
  • Voice Intelligence: Get real-time insights during calls.
  • Integration: Connect with popular business apps.
  • Mobile Accessibility: Use Dialpad on your mobile device.

Step-by-Step Guide:

  • Sign up for Dialpad.
  • Enable AI transcription and voice intelligence.
  • Integrate with your preferred business apps.
  • Access Dialpad on your mobile device.

**8. GoToConnect:

Formerly known as Jive, GoToConnect offers a cloud phone system with a variety of features.

Features:

  • VoIP Calling: Make calls over the internet.
  • Call Routing: Efficiently route calls to the right team members.
  • Call Recording: Record important calls.
  • Customizable Greetings: Create professional voicemail greetings.

Step-by-Step Guide:

  • Sign up for GoToConnect.
  • Configure your call routing preferences.
  • Set up call recording.
  • Customize voicemail greetings.

**9. Ooma Office:

Ooma Office is a cost-effective cloud phone system for small businesses.

Features:

  • Virtual Receptionist: Set up a virtual assistant.
  • Voicemail Transcription: Get transcriptions of voicemail messages.
  • Mobile App: Manage your phone system on the go.
  • Call Forwarding: Route calls to any device.

Step-by-Step Guide:

  • Sign up for Ooma Office.
  • Configure your virtual receptionist.
  • Download the mobile app and set up call forwarding.
  • Enjoy voicemail transcriptions.

**10. Microsoft Teams:

Microsoft Teams is a collaboration platform that includes cloud phone system capabilities.

Features:

  • Chat and Messaging: Communicate with your team.
  • Voice Calling: Make calls within Teams.
  • Video Conferencing: Host virtual meetings.
  • Integration: Seamlessly connect with other Microsoft apps.

Step-by-Step Guide:

  • Sign up for Microsoft Teams.
  • Explore chat and messaging features.
  • Make voice calls within Teams.
  • Host video conferences and explore integrations.

In conclusion, the right cloud phone system can greatly enhance communication for remote teams. Consider your team’s specific needs and preferences when choosing from these top 10 options. Each system offers a range of features and benefits, making it easier than ever to stay connected and productive, no matter where your team members are located.

Remember: Effective communication is the cornerstone of successful remote work, and these cloud phone systems can help you achieve just that. So, take the time to explore your options, follow the step-by-step guides, and start reaping the benefits of seamless remote communication today.

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