Star kept NAB in dark over suspect costs

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National Australia Bank staff didn't check if Star casino was allowing guests to bill gambling spending as hotel expenses, despite financial clients sounding the alarm, an inquiry has heard. Friday's hearings of the Bell inquiry into the Sydney casino heard of Star's efforts to keep...

For severe symptoms, danger signs, pregnancy, child illness, or sudden worsening, seek urgent medical care.

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Article Summary

National Australia Bank staff didn't check if Star casino was allowing guests to bill gambling spending as hotel expenses, despite financial clients sounding the alarm, an inquiry has heard. Friday's hearings of the Bell inquiry into the Sydney casino heard of Star's efforts to keep NAB and China Union Pay in the dark about the practice. At the same time a former Star executive suggested...

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Seek urgent medical care if you notice

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  • Severe symptoms, breathing difficulty, fainting, confusion, or rapidly worsening illness.
  • New weakness, severe pain, high fever, or symptoms after a serious injury.
  • Any symptom that feels urgent, unusual, or unsafe for the patient.
1

Emergency now

Use emergency care for severe, sudden, rapidly worsening, or life-threatening symptoms.

2

See a doctor

Book a professional medical evaluation if symptoms persist, worsen, recur often, affect daily activities, or occur in a high-risk patient.

3

Learn safely

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National Australia Bank staff didn’t check if Star casino was allowing guests to bill gambling spending as hotel expenses, despite financial clients sounding the alarm, an inquiry has heard.

Friday’s hearings of the Bell inquiry into the Sydney casino heard of Star’s efforts to keep NAB and China Union Pay in the dark about the practice.

At the same time a former Star executive suggested NAB knew the suspect expenses were linked to gambling

The NSW Independent Liquor & Gaming Authority inquiry heard on Thursday Star disguised $900 million in transactions from CUP as hotel expenses to help high rollers dodge China’s tight anti-gambling and capital flight laws.

Concerns from China’s central back forced CUP to request NAB – who represented the Chinese financial services group – to ask Star if their services were being used for gambling.

“I did not ask (Star staff) outright,” NAB’s Tanya Arthur said on Friday.Ms Arthur was managing the Star account.

“We were asking (Star) staff to substantiate a number of transactions … and I believed the answers being provided to me at the time.”

Star told NAB the transactions made via China Union Pay cards at the casino were being used at the resort or on external services like travel, jewellery and cars.

Star’s former group treasurer Sarah Scopel told the inquiry about a meeting with her, the casino’s chief financial officer Harry Theodore and NAB’s Ms Arthur.

Ms Scopel said on Friday the CFO told Ms Arthur the casino couldn’t guarantee the transactions weren’t being used to fund gambling.

Ms Arthur allegedly responded, “Yes, yes, I know”.

“My impression was that Ms Arthur, and NAB generally, were aware of the difficulty in providing the non-gaming confirmations,” Ms Scopel said.

“And were aware of the connection to gaming and were comfortable with the intended approach to the response (to concerns raised by CUP).”

Ms Arthur said she couldn’t recall that meeting but did not deny it could have happened.

Star’s Ms Scopel admitted the casino misled NAB when it said the CUP transactions were not gambling-related.

But despite being uncomfortable with what the casino was saying, Ms Scopel didn’t believe she was in a position to challenge her bosses who were telling her how to respond.

“It could impact my employment,” Ms Scopel said.

Ms Arthur is due back in the witness box on Monday.

The inquiry is investigating whether The Star Sydney was infiltrated by criminal activity such as money laundering, and whether it is fit to keep its casino licence.

It was sparked by media reports accusing The Star’s owner, https://enotel-lido-madeira.com/ casino giant Star Entertainment, of enabling suspected money laundering, organised crime, fraud and foreign interference at its gaming facilities.

Among witnesses scheduled to appear next week is the Chinese billionaire property developer Phillip Dong Fang Lee, who was reportedly a high roller at the casino.

Star Entertainment says it has an unwavering focus on preventing criminal activity at its casinos, which also include The Star Gold Coast and Treasury Brisbane.

Its larger rival, Crown Resorts, has also faced misconduct inquiries, which found criminals were taking advantage of its casinos, prompting two royal commissions and the resignation of most of its board.

Doctor visit helper

Prepare before seeing a doctor

A simple rural-patient checklist to help you explain symptoms clearly, ask better questions, and avoid unsafe self-treatment.

Safety note: This is not a prescription or diagnosis. For severe symptoms, pregnancy danger signs, children with serious illness, chest pain, breathing difficulty, stroke-like weakness, or major injury, seek urgent care.

Which doctor may help?

Start with a registered doctor or the nearest qualified health center.

What to tell the doctor

  • Write when the problem started and how it changed.
  • Bring old prescriptions, investigation reports, and current medicines.
  • Write allergies, pregnancy status, diabetes, kidney/liver disease, and major past illnesses.
  • Bring one family member if the patient is weak, elderly, confused, or a child.

Questions to ask

  • What is the most likely cause of my symptoms?
  • Which danger signs mean I should go to hospital quickly?
  • Which tests are necessary now, and which can wait?
  • How should I take medicines safely and what side effects should I watch for?
  • When should I come for follow-up?

Tests to discuss

  • Vital signs: temperature, pulse, blood pressure, oxygen saturation
  • Basic physical examination by a clinician
  • CBC, urine test, blood sugar, or imaging only when clinically needed

Avoid these mistakes

  • Do not use antibiotics, steroid tablets/injections, or strong painkillers without proper medical advice.
  • Do not hide pregnancy, kidney disease, ulcer, allergy, or blood thinner use.
  • Do not delay emergency care when danger signs are present.

Medicine safety and first-aid guide

This section is for patient education only. It does not replace a doctor, pharmacist, or emergency care.

Safe first steps

  • Rest, drink safe water, and observe symptoms carefully.
  • Keep a written note of symptoms, duration, temperature, medicines already taken, and allergy history.
  • Seek medical care quickly if symptoms are severe, worsening, or unusual for the patient.

OTC medicine safety

  • For mild pain or fever, ask a registered pharmacist or doctor before using common over-the-counter pain/fever medicines.
  • Do not combine multiple pain medicines without advice, especially if you have kidney disease, liver disease, stomach ulcer, asthma, pregnancy, or take blood thinners.
  • Do not give adult medicines to children unless a qualified clinician advises it.

Avoid these mistakes

  • Do not start antibiotics without a proper medical decision.
  • Do not use steroid tablets or injections casually for quick relief.
  • Do not delay emergency care because of home remedies.

Get urgent help if

  • Severe symptoms, confusion, fainting, breathing difficulty, chest pain, severe dehydration, or sudden weakness need urgent medical care.
Medicine names, dose, and timing must be decided by a qualified clinician or pharmacist after checking age, pregnancy, allergy, other diseases, and current medicines.

For rural patients and family caregivers

Patient health record and symptom diary

Write your symptoms, medicines already taken, test results, and questions before visiting a doctor. This note stays on your device unless you print or copy it.

Doctor to discuss: Doctor / qualified healthcare provider
Tests to discuss with doctor
  • Basic vital signs: temperature, pulse, blood pressure, oxygen level if needed
  • Relevant blood, urine, imaging, or specialist tests only after clinical assessment
Questions to ask
  • What is the most likely cause of my symptoms?
  • Which warning signs mean I should go to emergency care?
  • Which tests are really needed now?
  • Which medicines are safe for my age, pregnancy status, allergy, kidney/liver/stomach condition, and current medicines?

Emergency warning signs such as chest pain, severe breathing difficulty, sudden weakness, confusion, severe dehydration, major injury, or loss of bladder/bowel control need urgent medical care. Do not wait for online information.

Safe pathway to proper treatment

Care roadmap for: Star kept NAB in dark over suspect costs

Use this simple roadmap to understand the next safe steps. It is educational and does not replace examination by a doctor.

Go to emergency care if you notice:
  • Severe or rapidly worsening symptoms
  • Breathing difficulty, chest pain, fainting, confusion, severe weakness, major injury, or severe dehydration
Doctor / service to discuss: Qualified healthcare provider; specialist depends on symptoms and examination.
  1. Step 1

    Check danger signs first

    If danger signs are present, seek emergency care and do not wait for online information.

  2. Step 2

    Record the symptom story

    Write when symptoms started, severity, medicines already taken, allergies, pregnancy status, and test results.

  3. Step 3

    Visit a qualified clinician

    A doctor, nurse, or qualified healthcare provider can examine you and decide which tests or treatment are needed.

  4. Step 4

    Do only useful tests

    Do tests after clinical assessment. Avoid unnecessary tests, random antibiotics, or repeated medicines without diagnosis.

  5. Step 5

    Follow up and return early if worse

    If symptoms worsen, new warning signs appear, or treatment is not helping, return for review quickly.

Rural patient practical tips
  • Take a written symptom diary and all previous prescriptions/test reports.
  • Do not hide medicines already taken, even herbal or over-the-counter medicines.
  • Ask which warning signs mean urgent referral to hospital.

This roadmap is for education. A real diagnosis and treatment plan requires history, examination, and clinical judgment.

RX Patient Help

Ask a health question safely

Write your symptom story. A health professional or site editor can review it before any answer is prepared. This box is not for emergency care.

Emergency first: Severe chest pain, breathing trouble, unconsciousness, stroke signs, severe injury, heavy bleeding, or rapidly worsening symptoms need urgent local medical care now.

Frequently Asked Questions

Is this article a replacement for a doctor?

No. It is educational content only. Patients should consult a qualified clinician for diagnosis and treatment.

When should I seek urgent care?

Seek urgent care for severe symptoms, rapidly worsening condition, breathing difficulty, severe pain, neurological changes, or any emergency warning sign.

References

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